Shipping policy

SHIPPING INFORMATION AND OPTIONS – US 

Orders ship from Austin, TX and are typically processed within 1-5 business days for in-stock merchandise. Transit times quoted at checkout are estimates only and do not include processing timelines, unless explicitly stated. Shipping rates are calculated based on total weight, dimensions of the item(s) ordered, and the location of the receiver. Posters ship separately from other items in your order. If your order contains a presale item, please see PRESALE ITEMS below. 

Your tracking information will be emailed to the address you entered at checkout once your order ships. Tracking for domestic shipments may take up to 48 hours to return results online. If tracking does not work after this timeframe, please contact us: merch@baldorfood.com

Packages are shipped per the shipping method you select at checkout. Carrier shipping delays can occur due to factors outside of our control. Please contact the shipping carrier if your package encounters delays. We do not offer refunds for shipping delays. 

We are not responsible for packages lost due to an incorrect shipping address being provided with your order. You will not be refunded for your order. If your package is returned to our warehouse, you will be contacted via the email address used at checkout. We will allow 1 re-shipment of your order upon confirmation of your shipping address. If your package fails to deliver after your reshipment, we will refund the cost of the items in your order, minus the cost of shipping. If you are using Apple Pay or Paypal, please confirm your address is up to date. 

Please note the following delivery times for the various domestic shipping methods: USPS Ground Advantage: 2-5 business days 

USPS Priority: 1-3 business days 

USPS Media Mail:  2-8 business days 

UPS Ground: 1-5 business days 

Please be aware that these timelines do not include order processing time. Please see our shipping policy above so you are aware of these timelines which may prolong your delivery estimate.

SHIPPING INFORMATION AND OPTIONS – OUTSIDE THE US 

Orders ship from Austin, TX and are typically processed within 1-5 business days for in-stock merchandise. Transit times quoted at checkout do not include processing timelines. You will receive tracking information via email once your order ships. 

INTERNATIONAL SHIPPING DUTIES AND TAXES 

We currently ship within the United States only and do not offer international shipping at this time.

PRESALE ITEMS 

Payment is charged immediately at checkout. 

Pre-sale items are not available to ship at the time of purchase. Shipping timelines for pre-sale items are detailed in the product description. If you are ordering a pre-sale item with an in-stock item, your order will ship when the pre-sale item becomes available (unless otherwise noted). If you’d like to receive your items separately, please separate your cart into multiple orders. Bundled items cannot ship separately.